The people at Snake River Pool & Spa are friendly, courteous and knowledgeable. I was referred to them by a friend, and they certainly have not disappointed. We purchased our hot tub from Danielle from the Boise location and could not be happier. She was very helpful in showing us the different hot tubs and answering all the questions we have. Once we purchased the spa, the great service from Danielle did not end, she continues to be top notch in customer service. She is extremely helpful in making sure the hot tub is perfect for our needs whenever we have issues. She is a text or phone call away and she is quick to answer them. She helps make sure our water is perfect. When we have issues with PH balance, Chlorine, cloudy water, she helps us get right back on track. Thank you Danielle and keep up the good work, we will refer her to anybody wanting a great hot tub!
Well it has been over 5 years since my wife got me to go to Snake River Pool and Spa for a Test Soak. I have told her many times over those 5 years how glad I was for that test soak while we have been sitting in the tub enjoying life.Johnny B. got us set up for the test soak and has been very helpful over the years with answering my questions over the phone or being right there as you walk in looking to help you. All of the employees are very kind and helpful at both stores, from service, to getting your water samples tested for free.We bought an Envoy and it fits 4 adults comfortably, or 6 grandkids having fun safely.I said it 5 years ago on a review, and I'm still saying it, that if you are thinking of buying a hot Tub go see "The Spa Team".I'm not an employee, or family member, just a very happy hot Tub owner!
We recently bought our first hot tub from Snake River Pool & Spa. Our sales associate, Johnny Broderick , took care of us like family! He went above and beyond our expectations and made sure we were up and running smoothly over the busy holiday season. In a short amount of time, I felt comfortable with our new purchase because Johnny made himself available to answer ALL my questions. I also appreciated the thorough orientation!
We love our hot tub! The customer service was Amazing. Danielle was super helpful from the beginning. She answered our questions and walked us through how to care for our spa. She made the process very easy. Overall we are very happy clients.
I was in the market for a small spa and chose to go with Snake River Pool and Spa. Best service! They helped me choose the spa that was right for me. I ended up with a 2 seat spa. LOVE IT! The complete process was very smooth. They handled everything including the electrical I needed. Fully explained everything and their follow up was great. The company really cares about their customers and their product.
Great selection of high quality spas. We purchased one here and have found the staff very friend and helpful. They were careful to make sure that we were getting the spa that we needed. The delivery process was painless and they did not pressure us as we debated what model we should get. Overall, it was a great experience. Danielle was awesome to work with.