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Reviews - Snake River

Reviews

From 494 reviews
Hether Lynn Holter

These guys are super friendly, efficient and helpful!!! Thank you Snake River Pool & Spa

via Facebook
Jesse Newman

friendly & knowledgeable staff

via Facebook
Gari & Launa A

Thanks so much for your help and advice. So far, no leaks. It's looking great! We really appreciate your help. You've been wonderful for us. We really appreciate your time and all your help!

Lee Bellemare

Perfect! Simply Perfect. Always welcoming. Great personalities and customer service. Great selection of supplies and a showroom full of tub's and space's I wish I had.

Response from business owner

Hello Lee...Thank you for your kind words about our team members and showroom! We are honored to be able to serve you. Sincerely...The Spa Team

via Google
Stephanie Perkins

From start to finish Snake River has been wonderful to work with! Mark from the Meridian store has very helpful and knowledgeable. The install team was efficient and great to work with. We love our spa and LOVED the service we received even…

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Response from business owner

Hello Stephanie...We appreciate you choosing Snake River Pool and Spa for you hot tub investment! We will continue give you the same great experience each and every time we have the opportunity. Please never hesitate to let us know of any questions or concerns. Sincerely...The Spa Team

via Google
Beverly Cobb

Great job with disconnecting, moving and reinstalling our hot tub. Also great coordination with our electrician

Response from business owner

Hello Beverly...Glad to know The Spa Team met your expectations with the spa move! Please be sure to let us know how else we can be of service to you. Sincerely...The Spa Team

via Google
Mitchell Smith

I had an excellent experience with the spa purchase, delivery and getting set up from Snake River Spa in Boise. I worked with JJ for an easy purchase experience and the staff sent out Johnny to give me an orientation and help get the …

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Response from business owner

Hello Mitchell...We are honored you chose to invest in your first hot tub with Snake River Pool and Spa! We realize there are many options when deciding, but work very hard every day for all our customers to ensure their experience is simple, honest and in their best interest. We will stay in contact with you as long as you have the hot tub, but never hesitate to let us know if you have any questions or concerns. Welcome to the Family. Sincerely...The Spa Team

via Google
Stuart Jones

Friendly knowledgeable staff. Excellent customer service!

Response from business owner

Thank you so much for your review Stuart. It’s a true pleasure to have you as one of our valued customers/friends and we know you’ll enjoy your new Jetsetter spa for many years to come.

via Google
Hans Noname

Danielle was awesome it took wife and I almost 2 years but now we are get our hot tube. You must try the test soaks they are free and get relaxing. Thank you again.

Response from business owner

Thank you so much Hans for your glowing review. You’re absolutely right, Danielle is awesome and we value her ability to match the perfect hot tub with your needs! What better way to know if the hot tub you’re considering is right for you than coming in trying it out?

via Google
Diane Cox

They came as scheduled and complied in a timely manner and did a great join.

Response from business owner

Hello Diane...Thank you for the great review and 5 star rating! We appreciate you very kind words and your friendship/patronage! Sincerely...The Spa Team

via Google
Lamont Carter

Spa school was helpful and informative, and was a perfect time to stock up on everything spa oriented. Thanks so much!

via Facebook
Leigh Zamzow Seal

They have great customer service and products!

Response from business owner

Hello Leigh...Thank you for you kind words about Snake River Pool and Spa! We appreciate having you as our friend/customer! Sincerely...The Spa Team

via Google
Jason B

Excellent customer service! Thank you!

Zach Butler

Amazing team!! We purchased a pre-owned Hot Tub off of Craigslist that was originally bought her new. I felt as if I had bought it here new myself. From the second I walked in the door everyone treated me as if I did buy it from them new. …

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Response from business owner

Hello Zach...So happy that you have taken the 'plunge' into the hot tub world! Thank you for the very kind words about Snake River Pool and Spa. We strive to do our best with every customer/friend that comes to us and will continue to do try and give you the same service so never hesitate to let us know of any questions or concerns you have with your spa. Welcome to the Family! Sincerely...The Spa Team

via Google
Juli Gleason Van Wyk

they have everything you need.

via Facebook
Shannon Smith

JJ provides great support and training to help get everything running perfectly! great experience and we love the hot tub!!

Response from business owner

Hello Shannon...So happy to know you are loving the hot tub! Thank you so much for the kind words for JJ and for letting others know via Google. JJ will remain in contact with you to ensure you continue to love the hot tub, but never hesitate to contact him or any other Spa Team Member if you have any questions or concerns. Sincerely...The Spa Team

via Google
Brent Deakins

Wow. Fast and efficient service. Fixed and improved my hot tub. Thank you!

Response from business owner

Hello Brent...So glad we were able to assist in your time of need! Please be sure to let us know how else we can be of service. Sincerely...The Spa Team

via Google
Kara Maskew

We were extremely impressed with the amount of knowledge the staff had and how quickly they were able to help us solve our issue we were having with our spa. They were able to find us exactly what we needed and specific instructions on how …

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Response from business owner

Hello Kara...We are honored you have chosen Snake River Pool and Spa as you spa company! We are always here to assist with any concerns or questions. Welcome to the Family! Sincerely...The Spa Team

via Google
Michelle Baugh

Great customer service. I buy all of my chemicals here and I am always made to feel very welcome. It's a great location.

via Facebook
Lucas Babin

I have owned my Tiger River spa from Snake River Pool and Spa for over ten years and have never had one single mechanical issue. Great products and great service.

Lucas Babin

Response from business owner

Hello Lucas...Thank you for the kind words, but more so, thank you for your friendship over the years! Sincerely...The Spa Team

via Google
Idaho Scrapbook Show

Staff is knowledge and friendly. Took the time to go over our options.. When we decided on a pool table we were able to just call and order it over the phone. Sales person followed up in writing to ensure she got all the information correct…

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Response from business owner

Hello Idaho Scrapbook...Thank you for your kind words, review and your patronage! So happy to hear that we were able to get you exactly what you were after and that we met your expectations. We are always here to assist with any questions or concerns so never hesitate to contact us if we can be of further assistance. Welcome to the Family! Sincerely...The Spa Team

via Google
Kelly Bongiovi

By far the most knowledgable spa experts in the valley!

Response from business owner

Hello Kelly...Thank you for putting you trust in us and your kind words! Please let us know what else we can do to be of service. Sincerely...The Spa Team

via Google
Eric Freeman

Sales guys answered my questions and kept me informed without wasting my time. They told me what I needed to do and what they would do. Then we each did our part. Delivery was done neatly. Delivery to my yard was a great service. Thay have …

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Response from business owner

Hello Eric...We are honored by your kind words for the team here at Snake River Pool and Spa! Our job doesn't end at the time of sale, it just begins. The team will be in touch with you throughout your spa ownership, but never hesitate to contact us with any questions or concerns as all of our Spa Team Members are willing and able to assist. Welcome to the Family! Sincerely...The Spa Team

via Google
Mike Runyon Jr

We were looking to get a freeflow spa and Danielle was absolutely awesome and continues to help us 1st time spa owners, I highly recommend them!

Response from business owner

Hello Mike...We are honored that you chose the Freeflow spa and Snake River Pool and Spa for you hot tub needs! Danielle will remain in contact throughout your hot tub ownership, but if you ever need assistance don't hesitate to contact Danielle or any other Spa Team Member. Sincerely...The Spa Team

via Google
Bud Adams

The Installet were fanatic, professional, and curtious. The sales team great.

Response from business owner

Hello Bud...Thank you for the kind words for The Spa Team! We look forward to helping you throughout the lifetime of your spa! Sincerely...The Spa Team

via Google
Matthew Knapp

My friend andnI purchased a new spa. And JJ amd the whole group has treated us so well. They are always happy to help, they remember who you are. This is a company that is here to stay. I will do all my business here. Thanks JJ. And the …

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Response from business owner

Hello Matthew...We know there are many options when looking for a hot tub and are honored you chose Snake River Pool and Spa! Thank you for the kind words about JJ and The Spa Team Members. JJ will stay in touch throughout your spa ownership, but never hesitate to contact us with any questions or concerns. Welcome to The Family! Sincerely...The Spa Team

via Google
Cathy conner Jordan

Today we took delivery of our 17 foot endless pool and the team at Snake River executed the delivery flawlessly despite navigating up a hill, through trees and over a 10 foot rock wall. These guys make the impossible become possible! Thank …

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Response from business owner

Hello Cathy...So honored you chose Snake River Pool and Spa for your swim spa! Just as we helped navigate putting the spa in place we will help navigate your use throughout the lifetime of your spa. We will remain in contact, but please never hesitate to contact Parker or any other Spa Team Member with any questions or concerns. Welcome to The Family! Sincerely...The Spa Team

via Google
Megan Chlebeck

I have been so impressed with the level of service and attentiveness we’ve received. Every employee has been a pleasure to work with and has gone above and beyond for us.

Response from business owner

Hello Megan...Thank you for the 5 star rating and your kind words for Snake River Pool and Spa! We work hard so you don't have to and will remain in contact with you throughout your spa ownership to assist, but never hesitate to let us know if you have any questions or concerns. Welcome to The Family! Sincerely...The Spa Team

via Google
Kerry Vanderhoef

These guys were great to work with, kept us informed and the set up was first class in our shuffleboard table.

Response from business owner

Hello Kerry...Thank you for your kind words and 5 star review! Please let us know how else we can be of service to you. Sincerely...The Spa Team

via Google
Roger & Kristin S

Super fast response to my request. Young man was very polite and effeciant. Got me up and running in less than an hour. This is the first problem in 9 years of enjoyment. It's obvious that you get what you pay for😆 .

David Fraley

Mark is a great person to work with.

Tells you what you need to know when buying a spa.

No high pressure salesman type, but then again Hot Springs sell themselves with their great quality and after purchase services

Response from business owner

Hello David...We greatly appreciate the kind word for Mark, Snake River Pool and Spa as well as HotSpring Spas. Mark will be in contact with you throughout you spa ownership, but never hesitate to reach out to him or other Spa Team Members if you have a question or concern. Welcome to The Family! Sincerely...The Spa Team

via Google
Jeff Larson

I'm a fairly new pool owner and I have relied heavily on the expertise of the employees at Snake River Pool & Spa. Never once have I felt like they were trying to over sell me on supplies or equipment. In fact several times I have gone in …

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Response from business owner

Hello Jeff...We are happy to hear that we have been able to assist you with your new pool and to do so economically. Please never hesitate to let us know how else we can be of service. Welcome to the Family...Sincerely, The Spa Team

via Google
Robert Pearson

Recently purchased our second spa from Snake River Pool & Spa (the first one lasted 26 years). Over the years we have also purchased a sauna and a pellet stove from them. The teams from Snake River Pool & Spa are professional, courteous, …

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Response from business owner

Hello Robert...We are honored to have had you as a part of our family for over 26 years! Thank you so much for the very kind words and your friendship. Please be sure to let us know if there is ever anything we can to do make your spa or sauna experience more enjoyable. Sincerely...The Spa Team

via Google
Joe Cardona

Prompt professional service at a very reasonable price

Their customer centered approach speaks volumes to their their customers

Response from business owner

Hello Joe...Thank you so much for the kind words! It has been our honor to have had you as our friend/customer over these many years. Sincerely...The Spa Team

via Google
Genia Taylor

They were amazing and so very helpful to trouble shoot until we needed to schedule a service call. Then before the serviceman left all was up and going. Appreciate them all so much.

Response from business owner

Hello Genia...Sorry that you had the issue, but glad we were able to help! Please never hesitate to let us know how else we may be of service. Sincerely...The Spa Team

via Google
John M

Excellent, service thank u guys

Pamela Ratchford Obenauer

everything amazing customer service quality

via Facebook
Pamela Ratchford Obenauer

everything amazing customer service quality

via Facebook
Lewis & Peri W

Thanks! Danielle was super nice and friendly at the orchard store!

Bonnie Stogdill

Great experience! Corrine (I think that is her name) is so knowledgeable and so friendly.

via Facebook
Jared Ullery

New to owning a hot tub. Snake River was very friendly and helpful in getting us started. They answered all our questions and told us to call anytime if we had more! We will definitely continue to turn to Snake River Pool and Spa for our …

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Response from business owner

Hello Jared...We are honored you chose Snake River Pool and Spa as your hot tub company! We will work hard everyday to ensure that your trust in us is warranted. Welcome to the Family! Sincerely..The Spa Team.

via Google
Edith Casper Conrad

Great service!! Friendly and thorough. Was able to answer all my questions and more. You guys are awesome! Love doing business there.

via Facebook
Christine Greene

Danielle went above and beyond to ensure that I got the hot tub perfect for me. She went out of her way on her own time to take time for me and my family to visit the showroom and try them out. She has been there every step of the way and …

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Response from business owner

Hello Christine...We are honored you took the time to let us know of your experience with Danielle and Snake River Pool and Spa! Danielle and all other members of The Spa Team will be here to assist you with any questions or concerns you may have so please never hesitate to contact us. Welcome to the Family! Sincerely...The Spa Team

via Google
Heidi Esterbrook

Service Dept.. service Dept... service Dept!!!! Excellent reinstall in a very tight area! Keep eating your wheaties boys!!

via Facebook
Margaret Bliss Pace Whitlow

We were very happy with our furniture purchase at Snake River. Danielle was most helpful and patient. I would recommend Snake River Pools and Spas without question.

via Facebook
Margaret Pace Whitlow

We were able to find the exact type of patio furniture we were looking for. Danielle was patient and helpful. We would highly recommend Smake River Pools and Spas.

Response from business owner

Hello Margaret...Thank you for the kind words about Danielle and the recommendation for Snake River Pool and Spa! We are honored that you chose us for your patio needs. Welcome to the Family! Sincerely...The Spa Team

via Google
Velvet Webb Potter

great customer service, 25% off pool & spa chemicals right now.

via Facebook
John & Suzanne E

Yes we would. You have always done excellent work for us.

Bob Caple

Danielle at Snake River Pool and Spa was very good to work with. She is knowledgable about their products and great answering questions. We will recommend SRP&S to anyone thinking about purchasing any of their products

via Facebook
Kelli Pretti Moon

Always helpful and knowledgeable!

via Facebook
Kelli Pretti Moon

Always helpful and knowledgeable!

via Facebook
Anne N Ernest Allphin

very friendly and helpful with whatever we go in for.....we love our hot tub, highly recommended.

Response from business owner

Hello Anne n Ernest! Thank you for the recommendation and your kind words! Glad to know that you are loving your Hot Spot Relay spa! Be sure to let us know if there is anything else we can do to ensure you continue to love the spa and Snake River Pool and Spa! Sincerely...The Spa Team

via Facebook
Della Paine

we have had our hottub for 15 years, the employees have become friends. We wanted to give a BIG thank you to Alan, the service person. he went above and beyond for us.

everyone is always helpful andknowledgeable.

we love the Meridian store …

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Response from business owner

Hello Della...Thank you so much for your kind words for Alan and our Spa Team Members! We have so enjoyed our friendship with you over these many years and look forward to seeing you every chance we get. Sincerely...The Spa Team

via Facebook
Della Paine

we have had our hottub for 15 years, the employees have become friends. We wanted to give a BIG thank you to Alan, the service person. he went above and beyond for us.

everyone is always helpful andknowledgeable.

we love the Meridian store …

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Response from business owner

Hello Della...Thank you so much for your kind words for Alan and our Spa Team Members! We have so enjoyed our friendship with you over these many years and look forward to seeing you every chance we get. Sincerely...The Spa Team

via Facebook
Chris Knight

Bought a house that had a hot tub I knew nothing about. Corean helped me with the learning curve and got me set up for success. Was super helpful and very impressed with her knowledge. I still feel like a rookie but I know Snake River has …

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Response from business owner

Hello Chris...We appreciate the kind words for Corean and the 5 star rating! We will get you over the "rookie" stage pretty quickly so please never hesitate to stop by or give us a call when you have a concern. It's just like riding a bike...takes a little practice, but then its second nature. Welcome to the Family! Sincerely...The Spa Team

via Google
Barry & Sue C

Matt was very helpful and explained some new methods for us for our spa. Went well!

Jim Paulus

The folks there are very informative and helpful. They have every supply item I need. Also explained how to drain and refill our spa.

Response from business owner

Hello Jim, Happy Monday & thank you for your Snake River Pool & Spa recommendation, we very much appreciate your kind words & hearing we have such a helpful/expert service SpaTeam to assist you with projects such as do-it-yourself hot tub drain & details & the right products stocked to help you execute your spa projects effectively & successfully! If there's anything further we can do to help... please let us know! All our best, TheSpaTeam, Est. 1978 – Your Local Boise, Meridian & Twin Falls SpaTeam Expert Hot Tub Help Solution! 🙂

via Facebook
Patrick Mount

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ experience.

As a first time spa owner I had many questions. Snake River Pool and spa was there for me answered all my questions. They are also there for you after the set up. They’ll help you balance the water , deliver …

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via Facebook
Patrick Mount

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ experience.

As a first time spa owner I had many questions. Snake River Pool and spa was there for me answered all my questions. They are also there for you after the set up. They’ll help you balance the water , deliver …

read more
via Facebook
Peggy W

John liked the guy. Very informative. Good experience 😊

Paula Potter Vanhoozer

ALWAYS a great experience!

Response from business owner

Hello Paula, thank you for the kind words and your recommendation! We are honored to have had you as our friend and customer over the years. Sincerely...The Spa Team

via Facebook
Del Thompson

Highly, highly recommend these guys for your gaming and pool & spa needs. We purchased an upper end gaming table and these guys exceeded our needs and expectations. JJ is very knowledgeable and courteous. He insured our satisfaction from …

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Response from business owner

Hello Del...We greatly appreciate the very kind words for JJ, Alan, Nick and Snake River Pool and Spa! We know there are many options when choosing were to invest in a game table and other products and thrilled you allowed us to be the company you chose. Be sure to let us know how else we can be of service to you! Sincerely...The Spa Team

via Google
Teresa Smith-White

I visited the store for the first time with a hot tub water concern. Corean was full of information and extremely helpful. She was patient in explaining everything, and gave me time to take any notes I needed. I left there ready to tackle …

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Response from business owner

Hello Teresa...Thank you for coming to see us and so glad that Corean was able to help you – she is a wealth of knowledge and we are lucky to have her as part of our team. If Corean is not available next time you come in rest assured that each and every one of our team will give you the same great care. Welcome to The Family! Sincerely...The Spa Team

via Google
William Luckraft

A place to be treated as a customer not a number. Where knowledge is only surpassed by their warranty of parts & labor for 5 years. Their tub design is fully insulated to minimize electrical use saving you hundreds. Salt water tubes use …

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Response from business owner

Hello William...Thank you so much for the kind words for Snake River Pool and Spa, our staff as well as our tubs! We greatly appreciate your friendship and patronage over these many years! Be sure to let us know how else we can be of service to you. Sincerely...The Spa Team

via Google
Cynthia Roby

Two years after I purchased my hot tub at Snake River Pool and Spa, my hot tub started leaking on a Friday afternoon. I immediately called Mark at the Meridian store. He was very helpful and got to work right away to resolve this issue. On …

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Response from business owner

Hello Cynthia...Thank you for the kind words about Mark and Snake River Pool and Spa! So sorry you had the overflow issue, but glad we were able to get out there quickly and discover that the tub was fine. We greatly appreciate you patronage and friendship over the past years. Never hesitate to let us know if there is ever anything we can to for you and your hot tub. Sincerely...The Spa Team

via Google
Ellis Ishaya

We had some problems getting our products that were no fault of Snake River. Even though it was not their issue, they took it upon themselves to make things right and made the issues transparent for us.

This is truly a company that puts its…

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Response from business owner

Hello Ellis...Thank you so much for your kind words and even more so for you patience while we rectified the issues with your product. We are honored by your kind words and your patronage. Please be sure to let us know if there is anything else we can to do to make sure we meet or exceed your expectations. Welcome to the Family! Sincerely...The Spa Team.

via Google
Ann Coleman

This is a place that takes CARE before, during and AFTER the sale! I bought in 2002 and they treat me like a treasured friend, even still. Their customer service is outstanding and dependable and always ready to help. As an added bonus, …

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Response from business owner

Hello Ann...We are honored to have had you as a friend/customer for all these years! Thank you so much for the kind words and for being a part of our family. Sincerely...The Spa Team.

via Google
Paul Krumm

Been a customer for years! Always a pleasure to do business with them!

Response from business owner

Paul, thank you for your recommendation and kind words. We too value you as a long time customer, friend and a part of TheSpaTeam Family! We look forward to seeing you again soon!

via Facebook
nbarry08

I have purchased two spas from these folks and they do an awesome job. Both spas needed a small bit of warranty work and they were out QUICKLY and knocked out the issues same-day. I won’t buy a spa anywhere else and neither should you.

Response from business owner

Thank you, nbarry08, for your business and this kind review. We regret you experienced those warranty issues, but are happy we were able to resolve them quickly for you. We look forward to meeting and maybe even exceeding your expectations for many more years to come.

via Google
Randy Marshall

The Brunswick Air Hockey table is what we were looking for – and they had it in stock! All the sales staff were friendly and helpful and the delivery guys were excellent. They called when they were fifteen minutes out, managed the table up …

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Response from business owner

Randy, we are so glad we were able to assist you with your air hockey table. We hope you, your family and friends get many years of enjoyment from it.

via Google
Betsy Stephens

To Snake River Pool & Spa,

We would like to give a long overdue “shout-out” and hearty thank you to the employees at the Orchard Store. We have been doing business with Snake River Pool and Spa since the mid 80’s. We have never left the …

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Response from business owner

Hello Betsy & Rod...Thank you so much for the kind words about Snake River Pool & Spa. And thank you even more for your friendship and patronage over these many, many years! Sincerely...The Spa Team

via Google
Holly Motes

Allen was very professional and smart. He explained stuff to me. Fixed the problem very quickly.

Response from business owner

Holly, thank you so much for your recommendation and kind words about Alan, a 20+ year Snake River Pool & Spa Hot Tub & Swim Spa Tech expert. We're happy the problem was resolved and we look forward to helping you with your future water care & wellness needs! Thank you for being a loyal customer, we appreciate you!

via Facebook
Steve Morgan

Friendly staff, from start to finish. Have only had the spa a few days now but really enjoy it and the time and effort to make it special.

Response from business owner

Steve, thank you so much for your kind words and welcome to TheSpaTeam Family! We hope your Lovin Your Tub & enjoying the hydrotherapy, relaxation and many other benefits a HotSpring Spa offers. We look forward to continuing to serve you & your wellness needs!

via Facebook
Brandon Moore

Great customer service, very knowledgeable, very patient with me because I don't know anything and thorough. I will definitely be coming back.

Response from business owner

Brandon, thank you for your recommendation! We are so pleased to hear we met your expectations and look forward to ensuring "We Make It Easy... To Take It Easy" by continually striving to be the most knowledgable wellness product SpaTeam. We'll see you soon!

via Facebook
Elbert & Jeanne H

Impressed with the quick delivery of out new spa cover

Thank you

April Ault

They are always polite and courteous and go above and beyond to make sure I am happy! Thank you so much for taking care of all of my billiard needs and all of my Jacuzzi needs!

Response from business owner

April, thank you for your kind words. We are happy to hear we've met your Billiard and Hot Tub Spa needs and look forward to continuing to assist you in the future with recreational and relaxation products!

via Facebook
Andy Barry

Knowledgeable and friendly staff. Always a pleasant experience.

Response from business owner

Thank you Andy for your kind words! We look forward to continuing to meet your expectations and helping you in the future!

via Facebook
Mathel Castleton

We just bought our first hot tub from Snake River. The staff were very professional and knowledgable and helped to make the experience enjoyable. Rob was our salesman and he was very patient with us throughout the process. Johnnie came for …

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Response from business owner

Hello Mathel...We are honored that you allowed us to play Santa for you this year! Thank you for the kind words for Rob, 'Hot Tub' Johnny and Snake River Pool and Spa. Rob will maintain contact with you throughout your spa ownership, but never hesitate to give him or any other Spa Team member a call if you have a question or concern. Welcome to the Family. Sincerely...The Spa Team

via Google
Karri Stradley Keller

Danielle and the rest of the staff at SRPS are amazing and go above and beyond! We are very very pleased with their customer service and product. We will continue using them for all of our spa needs.

Response from business owner

Karri, thank you for your recommendation and specific call-out to Danielle. We are pleased to hear we met or exceeded expectations. Thank you for your business and we look forward to helping you with water care or other wellness needs in the future!

via Facebook
Julie Suitter

They were so great to me when I needed help with my spa water. Very helpful and I will ONLY go here for future needs. Service was exceptional! 5 stars!

Response from business owner

Julie, thank you so much for your kind words & compliments to TheSpaTeam Service experts, we strive everyday to be the most knowledgable hot tub and water care professionals and look forward to continuing to help you with any spa water issues or wellness needs in the future.

via Facebook
Chuck Weber

From ordering to setup has been an excellent experience. Service was great. Danielle was fantastic to work with.

Response from business owner

Thank you Chuck for your kind words! We value your opinion and are happy to hear Danielle was able to meet your expectations. We look forward to helping you in the future!

via Facebook
Kathleen Lee

We purchased our Jetsetter spa in 2002 and have never been disappointed with it or the service at Snake River Pool & Spa. The people are the most knowledgeable I've found in the valley and the most courteous and professional. I would …

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Response from business owner

Kathleen, thank you so much for your review! We are happy to hear you're still lovin you tub & Jetsetter 2002. We value you as a part of TheSpaTeam Family and being a long time loyal customer. Next time you refer anyone of your friends or family members, please let us know & we'll ensure you receive a $100 Gift Card & they will receive a $100 G/C too! Thanks again Kathleen!

via Facebook
Jim Churchman

Great people

Great service

Great company

Response from business owner

Thank you Jim Churchman We appreciate you recommending TheSpaTeam & we look forward to continuing to meet your expectations & helping you and your family in the future! Happy Holidays!

via Facebook
Kelly Gunnerson

JJ (Boise store) is absolutely a pleasure to work with. I highly recommend you visiting him for all your pool and spa needs.

Response from business owner

Kelly, thank you we are here to take care of you both and if you have any questions please let me know. JJ

via Facebook
Jodi Sali

I recently bought my second hot tub from Snake River Pool & Spa. I love these guys! From the first phone call to the guys delivering and setting up my new hot tub, I was always treated fantastic and greeted with a smile. they also had great…

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Response from business owner

Hello Jodi...We are honored to have called you our friend for such a long time and even more honored that you sent you Dad in to us! Thank you for your kind words, great rating, and patronage/friendship. Sincerely...The Spa Team

via Google
Cindy Lewis

We purchased our hot tub last year and we discovered that the reason that Snake River Pool and Spa have been in business for so long. Sometimes once the sale is done and delivered you’re on your own. Not the Spa team!!! They remember us …

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via Facebook
Kathy L

I appreciate your allowing us to use your pump Very much!!

John Werdel

Have been a customer for over 20 years- great customer service! Danielle (awesome sales rep!) and Johnny (came to our house and provided tub “orientation”) helped us every step of the way in replacing our old tub for new tub! Highly …

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Response from business owner

Hello John...We are so honored to have had you as a customer/friend/family member for the past 20+ years and look forward to the next 20+ years together! Please never hesitate to let us know how else we can be of service to you. Sincerely...The Spa Team

via Google
Tyler Hale

Walked into their Boise location with questions about spas and Rob helped me out, he was very helpful and knowledgeable. After leaving and thinking on it for awhile he informed me of an upcoming sale. After I purchased it Rob set everything…

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Response from business owner

Hello Tyler...We are so honored and glad you chose Snake River Pool and Spa for your new spa! As Rob may have already told you...our job doesn't end once you purchase the spa – it's just begun! We will be in contact throughout your ownership of the hot tub. However, don't hesitate to contact us with any questions or concerns. Welcome to the Family! Sincerely...The Spa Team

via Google
I luv potatoes :3

Danielle really helped us navigate and decide on the perfect hot tub for our family. She even helped and answered any questions I had after hours. So friendly and knowledgeable. Johnny was just as friendly and knowledgeable and game me a …

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Response from business owner

Hello Rebecca...Thank you for the glowing review for Danielle, "Hot Tub" Johnny, and Snake River Pool and Spa! We are very honored that you chose us for your spa investment and promise to work hard for you at all times. Welcome to our Family! Sincerely...The Spa Team

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Joyce J

It went well I I would like to thank Josh for identifying the problems and Allen for the opportunity to come out and help out. It's an old tub but still good, I hope we can put enough Band-Aids on it to keep it going. It makes my bones …

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Richard Larsen

Always fast at satisfying me!

Response from business owner

Thanks Richard for your recommendation of Snake River Pool & Spa! We look forward to helping you in the future. Thank you for being a valued member of the SpaTeam family, customer and friend!

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Karen Sinn

Great spa and great service. They are always on top of what our needs might be and they inform, us via email, to see if it if time to fulfill those needs

Response from business owner

Thank you Karen for your kind recommendation of Snake River Pool & Spa! We value you as a SpaTeam family member, customer and friend and look forward to continuing to help you and your family in the future! Happy Holidays 🙂

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Larré Robertson

the best people, with the most knowledge, and the best products

Response from business owner

Thank you Larre for your recommendation of Snake River Pool & Spa! We strive to be the most knowledgeable SpaTeam in the valley to help customers such as yourself... thank you for your kind words. We sincerely value you as a customer and friend and look forward to helping you in the future!

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Scott Welsh

Great service by all at Snake River Pool and Spa. I was well taken care of from day 1!

Response from business owner

Thank you Scott for your recommendation of Snake River Pool & Spa! Our motto is "We Make It Easy...To Take It Easy", so we couldn't be happier to hear you were well taken care of from day 1! Thank you for being a valued customer and SpaTeam family member, we look forward to servicing & helping you and your family in the future!

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Julie Jones

My husband and I were in the market for a hot tub, we visited several different companies.

We were so impressed by Hot Spring hot tubs from Snake River pool and spa on Orchard.

Harry was our salesman, and he truly had our best interest in …

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Response from business owner

Hello Julie...We are humbled by your kind words for Harry and Snake River Pool and Spa! We know you have many choices when it comes to investing in a hot tub and are so happy you chose us and HotSpring Spas and promise not to disappoint. Harry will keep in contact with you throughout your ownership of the spa, but if you ever need anything please contact us and Harry or any another Spa Team Member will be willing and able to assist. Welcome to the Family! Sincerely...The Spa Team

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Karrie Rose James

Went to the Twin Falls store and Jesse waited on me. He was very helpful and answered all my questions and gave me some very helpful advice. Everyone there is great! Thanks to Twin Falls Snake River Pool and Spa!

Response from business owner

Thank you Karrie for your recommendation of Snake River Pool & Spa. We're so glad to hear you had a great experience with Jesse in our Twinfalls Idaho location! We hope to continue to meet your expectations and value you as a SpaTeam family member, customer & friend! All our Best, TheSpaTeam

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William Hues

Their hot tubs are great and their help in maintaining my spa is excellent

Response from business owner

Thank you William for the awesome recommendation! We are pleased to hear we continue to meet your expectations in helping you with your spa maintenance. Thank you for being a valued customer and a part of TheSpaTeam family at Snake River Pool & Spa!

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Carolyn Rambough

Their customer service was excellent. I showed up as they closed and they opened up just to help me. Love them

Response from business owner

Thank you for your recommendation Carolyn! We are happy to help & value you as a Snake River Pool & Spa SpaTeam family member, customer and friend! 🙂 Sincerely, TheSpaTeam

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Ann-Pell Rongen

The crew at Snake River Pool and Spa are very knowledgeable and help me with all my crazy pool water care questions with great care and patience!!!!

Response from business owner

Thank you Ann-Pell for your review....we value you as a Snake River Pool & Spa customer & welcome your "crazy pool water care" questions anytime! 🙂 We are here to help! Thanks again & All our best, The Spa Team

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