Campaign SMS/MMS Terms of Service

Business / Sender: Snake River Pool and Spa, LLC

Last Updated: June 11, 2026

Program Name

Snake River Pool and Spa, LLC Customer Care SMS/MMS Program

Program Description

By opting in, you agree to receive customer care SMS/MMS messages from Snake River Pool and Spa, LLC related to your requests, appointments, orders, deliveries, installations, pickups, maintenance, water care, service work, consultations, customer support conversations, requested product or service information, and post-service satisfaction or review requests.

Customer Care Use Case Only

This SMS/MMS program is used for customer care communications. Messages are sent only to customers and prospective customers who have provided consent or who initiate a conversation with us. This program is not used for unsolicited marketing, third-party advertising, purchased lead lists, rented lists, or affiliate marketing.

Opt-In

You may opt in through our website live chat or web forms at thespateam.com. Before your mobile number is collected for SMS/MMS messaging, you are shown a consent disclosure and asked to select Yes or No. The Yes option is optional and is not pre-selected.

By selecting Yes and providing your mobile number, you authorize Snake River Pool and Spa, LLC to send customer care SMS/MMS messages to the mobile number provided. Consent is not a condition of purchase.

Types of Messages You May Receive

Messages may include appointment confirmations and reminders, scheduling updates, technician arrival notices, service status updates, quote or consultation follow-ups requested by you, customer support replies, order, delivery, installation, or pickup updates, requested information about products or services, water care or maintenance updates related to your request, and post-service satisfaction or review requests.

Message Frequency

Message frequency varies based on your requests, appointments, orders, service needs, and support conversations. You may receive multiple messages during an active appointment, delivery, installation, pickup, service request, quote request, or support conversation.

Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider.

Opt-Out Instructions

You may opt out at any time by replying STOP. You may also use STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPTOUT. After you opt out, we may send one final confirmation message to confirm that your opt-out request has been processed. After that, you will not receive additional SMS/MMS messages from this program unless you opt in again.

Help Instructions

For help, reply HELP or INFO. You may also contact Snake River Pool and Spa, LLC through thespateam.com.

Supported Carriers and Delivery

Message delivery is subject to your mobile carrier and network availability. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Our Campaign SMS/MMS Privacy Policy explains how we collect, use, disclose, and protect information related to this messaging program. Snake River Pool and Spa, LLC does not sell, rent, or share mobile opt-in information, text messaging originator opt-in data, or SMS/MMS consent with third parties or affiliates for marketing or promotional purposes.

Eligibility

You must be the mobile account holder or have permission from the mobile account holder to opt in to this SMS/MMS program.

Changes to These Terms

We may update these Campaign SMS/MMS Terms of Service from time to time. The updated version will be identified by the Last Updated date above.

Contact Us

For questions about these Campaign SMS/MMS Terms of Service or the Snake River Pool and Spa, LLC Customer Care SMS/MMS program, contact us through thespateam.com or reply HELP to a message from us.